Average Score (100 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

100 Ratings

4.9 Average

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  • Juliet M.04-06-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Preston as usual was great! The video sent to us by the technician explaining what was done & how things stood with the vehicle was very nice to have gotten.

  • Kelly N.03-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Technicians that checked me in and out were very helpful and thorough. Also liked that they texted vs called, as I was at work while the car was in the shop.

  • Jose M.03-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Easy to schedule, easy to deliver and pick up my car, and everything is working!

  • Jeff F.03-23-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Fast service !

  • Courtney D.03-23-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Staff is always kind and friendly. Always explain things thoroughly. Communication is always amazing!

  • Diane D.03-22-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    The service at Royal VW is excellent. Everyone is profressional and courteous.

  • Gaston H.03-15-2025

    TYPE:ServiceMODEL:ID. BuzzYEAR:2025

  • Niko P.03-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Friendly staff.

  • Robert R.03-14-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

  • Terry D.03-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Having a shuttle is very helpful