Average Score (100 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

100 Ratings

4.9 Average

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  • Sandra H.05-06-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    Two hour wait for basic regular oil change & rotate tires seemed longer than expected when we had appointment set. We live hour away and I commend the clean comfortable environment but the waiting room was full the entire time we spent there, sat in sales area, which was fine. Just a bit surprised at time needed. Staff is friendly and kind. Thank you all.

  • Kathleen J.05-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Great service

  • Shannon G.05-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Todd I.05-04-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Barbara S.05-03-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Loved the video of the inspection! Was very impressed at how quickly this recall service was performed.

  • Jared H.04-28-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Service was completed promptly and included a thorough inspection. The waiting area was comfortable and the amenities were a nice touch.

  • Patricia S.04-27-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Audra G.04-21-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Best car buying experience I have ever had!

  • Michael S.04-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Service was top notch and I was treated great

  • Benjamin K.04-12-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2024