Average Score (100 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

100 Ratings

4.9 Average

Models
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  • Bryant P.07-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Thomas F.07-14-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    The service staff was very nice explaining what they were going to do

  • Kenneth F.07-09-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Friendly greeting. Delivered work on time. Pit in some extra effort to clean the car.

  • Jereme F.07-08-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Nothing needs improvement. Everything was explained and done as expected A+++++++

  • Jereme F.07-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    excellent communication and great service. Did everything promised.

  • Drew F.07-01-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2023

  • Lisa R.06-30-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    excellent service

  • Karan R.06-24-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Gregory G.06-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Appointment on time service done while I waited

  • Robert D.06-20-2025

    TYPE:ServiceMODEL:PassatYEAR:2022